Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
How to Choose Live Chat for eCommerce Website
#1
Live chat software is an excellent tool for providing customer support service on all kind of online business website. It is an advanced and more effective technology rather then Email and phone calls. It is a time and money saving process.

There are numerous 3rd party live chat software's are available, but to choose one of them is not an easy task. So here I like to give some tips about how to choose best or you can say and effective live chat software for your eCommerce website -
  • It must be easy to integrate and use
  • Support CMS and CRM
  • A web based application
  • Must be fully customizable
  • Automated canned responses
  • Proactive chat invitation
  • Visitor tracking
  • Secure and reliable
  • Generate traffic report
  • Chat survey

To get more help on selecting live chat for eCommerce website visit http://freelivechatsupport.blogspot.in/2014/05/points-to-ponder-before-adding-live_27.html
Internet Marketing Manager
https://www.eassistancepro.com
Reply
#2
(06-08-2015, 07:02 PM)MarkDuplass Wrote:  Live chat software is an excellent tool for providing customer support service on all kind of online business website. It is an advanced and more effective technology rather then Email and phone calls. It is a time and money saving process.

There are numerous 3rd party live chat software's are available, but to choose one of them is not an easy task. So here I like to give some tips about how to choose best or you can say and effective live chat software for your eCommerce website -

  • It must be easy to integrate and use
  • Support CMS and CRM
  • A web based application
  • Must be fully customizable
  • Automated canned responses
  • Proactive chat invitation
  • Visitor tracking
  • Secure and reliable
  • Generate traffic report
  • Chat survey

To get more help on selecting live chat for eCommerce website visit http://freelivechatsupport.blogspot.in/2014/05/points-to-ponder-before-adding-live_27.html

Good advise Thanks!
Reply
#3
To choose the live chat for e-commerce several factors are responsible like, handling the customer, live chat, which is essentially an instant messaging service between the customer and the e-commerce company, enables customers to ask basic questions while retaining their anonymity. E-commerce providers often report that live chat software enables them to address the kind of particular questions of visitors asking relevant to e-commerce.
Reply
#4
Choosing to install the live chat support services on your eCommerce website can give you several benefits:
1. Helping customers complete orders through text chat
Proactive chat invitation
Visitor tracking
Secure and reliable
Generate traffic report
Reply
#5
Very good information thanks for sharing with us............................................
Reply
#6
Thanks for sharing with us.....................................
Reply
#7
There are numerous 3rd party live chat software's are available, but to choose one of them is not an easy task. So here I like to give some tips about how to choose best or you can say and effective live chat software for your eCommerce website -

It must be easy to integrate and use:
--------------------------------------------------------
1.Support CMS and CRM
2. A web based application
3. Must be fully customizable
4. Automated canned responses
5. Proactive chat invitation
6. Visitor tracking
7. Secure and reliable
Reply
#8
Hii friends,

Live chat is the advanced technology for special customer support without any investing money..suppose that you are not available online then dont worry customer sent our query on your mail box or chat box when you get on online then you can easily reply to your customer .....
Reply
#9
A live chat tool can be a good way to provide quick answers and a . Choose from different layouts and themes, or even change the picture . Use the HTML tag generator to build custom live chat widgets for your website.
Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  Advantages of using live chat on eCommerce website MarkDuplass 14 674 10-27-2016, 10:25 PM
Last Post: citsweb
  How to Integrate Live Chat Extension on Opencart JamesDashner25 0 389 03-11-2015, 06:51 PM
Last Post: JamesDashner25

Forum Jump:


Users browsing this thread: 1 Guest(s)