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99.9% Uptime Guarantee is correct. is good host

I'm doing my business and I often need to provide my own clients with specific database settings or scripts installations. Once I receive request from my own client to do something with their site or script I ask tech team to do that for me and they always help. I'm sure 15 mins total time for my clients and for me is acceptable.
I would not rate them as perfect and professional hosting service. I do get what I pay for.
So my rate is 5 out of 5.

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